Terms and Conditions
1. Introduction
Welcome to Vaanaya Health . These Terms & Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Definitions
Any individual accessing or purchasing from the website vaanayahealth.com
Nutritional supplements, gummies, health mixes, and related items
All services provided via the website including purchase, subscription, and support
3. Eligibility
By using this website, you confirm that the information provided is accurate and complete
4. User Account & Security
You are responsible for maintaining confidentiality of your account and password. Any activity under your account is your responsibility. Notify us immediately in case of unauthorized access
5. Products & Services
Vaanaya Health provides nutritional supplements for children and general wellness. Products are intended for nutritional support only and not for medical diagnosis or treatment. Results may vary based on individual body type, diet, and lifestyle
6. Medical Disclaimer
Products are not a substitute for professional medical advice. Always consult a doctor before use, especially for:Children with medical conditionsAllergiesOngoing medication
7. Pricing & Payments
All prices are listed in INR (₹). Prices may change without prior notice. Payment methods include:UPICardsNet BankingCOD (if available)
8. Orders & Acceptance
We reserve the right to:Accept or reject any orderCancel orders due to stock issues or suspicious activity. Order confirmation does not guarantee acceptance
9. Subscription Terms (Important for your model)
Subscription plans (if applicable) will auto-renew. Renewal cycle depends on selected plan (e.g., 30/45 days). Users can cancel anytime before renewal. Discounts under subscription are subject to change
10. Shipping & Delivery
Orders are processed within 1–3 business days. Delivery timelines may vary based on location. Risk transfers to customer upon dispatch.
11. Returns & Refund Policy
Returns are accepted only if:Product is damagedIncorrect product delivered. No returns on opened consumable products (health/safety reasons). Refunds will be processed within 5–7 business days
12. Cancellation Policy
Orders can be cancelled before dispatch. Once shipped, cancellation is not allowed. Refunds (if applicable) will be processed to original payment method
13. User Conduct
You agree NOT to:
- Upload harmful or illegal content
- Violate intellectual property rights
- Misuse website or services
- Attempt fraud or unauthorized transactions
14. Intellectual Property
All content (logos, images, product descriptions) belongs to Vaanaya Health. Unauthorized use or reproduction is strictly prohibited.
15. Limitation of Liability
We are not liable for:
Indirect or incidental damages. Health outcomes based on product usage
16. Accuracy of Information
We strive for accuracy but do not guarantee: Exact product appearance Packaging differences Minor formulation updates.
17. Third-Party Links
Website may contain links to third-party platforms. We are not responsible for their content or policies
18. Indemnification
You agree to indemnify and hold Vaanaya Health harmless from any claims, damages, or losses arising from:
- Breach of Terms
- Misuse of products or services.
19. Termination
We may suspend or terminate access if:Terms are violated Fraudulent activity is detected.
20. Governing Law
These Terms are governed by Indian laws
Jurisdiction: Delhi Courts
21. Force Majeure
We are not liable for delays due to:
Natural disasters, Pandemic, Government restrictions, Logistics disruptions
22. Changes to Terms
We may update these Terms at any time. Continued use means acceptance of updated Terms
23. Contact Information
For queries or complaints:
- Email: support@vaanayahealth.com / founder.office@vaanayahealth.com
- Phone: 8448180015